Terms of Service
Last updated: August 30, 2026
These Terms of Service govern access to and use of DineSurge. By using DineSurge, you agree to these Terms.
1. About DineSurge
DineSurge provides customer-retention and engagement tools designed for restaurants. Features may include customer signup collection, automated offer delivery, duplicate detection, redemption tracking, customer communication, and reporting.
2. Restaurant Accounts
Restaurants and their authorized representatives are responsible for providing accurate account information and for maintaining control of accounts and credentials connected to DineSurge.
A restaurant may authorize DineSurge to interact with third-party services used to operate its customer-retention program.
3. Connected Services
DineSurge may integrate with third-party services, including Google services, when authorized by a restaurant or authorized user.
Access to connected services is used only to provide the functionality authorized by the user, such as sending customer communications or maintaining restaurant customer-retention records.
Third-party services may also be governed by their own terms, policies, availability, and technical requirements.
4. Restaurant Responsibilities
Restaurants using DineSurge are responsible for the promotions, discounts, offers, and customer communications they authorize through the service.
Restaurants are also responsible for ensuring that their collection and use of customer information and their marketing activities comply with applicable laws, regulations, and policies.
5. Customer Communications
DineSurge may facilitate transactional and promotional communications on behalf of participating restaurants.
Restaurants are responsible for determining which communications are appropriate and ensuring that required customer permissions have been obtained.
6. Promotional Offers
Promotional offers made available through DineSurge are established by the participating restaurant unless otherwise stated.
Restaurants may establish eligibility requirements, expiration dates, redemption requirements, exclusions, or other conditions associated with an offer.
7. Acceptable Use
Users may not use DineSurge to:
- Violate applicable laws or regulations
- Send unauthorized or deceptive communications
- Attempt to gain unauthorized access to systems or information
- Interfere with the operation or security of the service
- Misrepresent eligibility for promotional offers
- Use the service for fraudulent or abusive activity
8. Service Availability
DineSurge is intended to provide reliable customer-retention functionality, but uninterrupted or error-free operation is not guaranteed.
Features may occasionally be unavailable because of maintenance, infrastructure issues, third-party service interruptions, or other circumstances.
9. Changes to the Service
DineSurge may modify, improve, add, or discontinue features as the service develops.
10. Disclaimer
DineSurge is provided on an "as available" basis to the extent permitted by applicable law. DineSurge does not guarantee particular customer-retention, revenue, marketing, or business results from use of the service.
11. Limitation of Liability
To the extent permitted by applicable law, DineSurge will not be responsible for indirect, incidental, special, consequential, or similar damages resulting from use of or inability to use the service.
12. Privacy
Information processed through DineSurge is subject to the DineSurge Privacy Policy.
13. Changes to These Terms
These Terms may be updated as DineSurge and its services develop. The date at the top of this page indicates when these Terms were most recently updated.
14. Contact
Questions regarding these Terms may be directed to: